Summary of Services:
Town and County Tax Bills are mailed out at the end of December. Mail or deliver your payment to Virginia Ignatowski, Tax Receiver, 3333 Chili Ave., Rochester, New York 14624. Taxes must by paid on or before February 10th to avoid an interest charge. We do examine postmarks if there is a question regarding the timeliness of a payment. Payments are also accepted at the tax counter from 9:00 AM – 5:00 PM Monday through Friday. In addition, a night deposit box is available outside of the front doors for your use if you are unable to visit during our open hours.
If you are unable to pay the full amount due by February 10th, installment and partial payments can be be made. The following is the interest schedule that should be applied to the amount that is paid:
Jan 1 - Feb 10 - No interest due
Feb 11 - Feb 28 - 1.5% interest
March 1 - 31 - 3% interest
April 1 - 30 - 4.5% interest
May 1 - 10 - 6% interest
May 11 - 31- 6% interest plus a $2 processing fee
No payment will be accepted at the town after May 31st.
After May 31st-make payments to Monroe County Treasurer:
Please Call 753-1200 for amount due; Monday-Friday 9:00 A.M.-5:00 P.M.
To Pay Online visit : http://www.monroecounty.gov/apps/propertyapp.php
**Please note you will be charged a 3% Fee for online payment
See back of tax bill for additional accrued interest rates after May 31st or if you have any questions regarding your bill or you would like help in computing the amount due, please contact us at 889-6129.
Towns of the first class are obligated under New York State law to receive school taxes for public school districts within their jurisdiction. Tax rates are set by the school district. School bills are mailed at the very end of August.
If you are making PAYMENT IN FULL, mail or deliver your payment to Virginia Ignatowski, Tax Receiver, 3333 Chili Ave., Rochester, New York 14624. Office hours are 9:00 AM – 5:00 PM Monday through Friday. A night deposit box is also available outside the entry doors for your use after hours.
Full payments must be paid on or before October 1st to avoid interest fees.
Full payment made October 2 through October 31 require a 2% interest fee.
Full payments made from November 1 through November 18: Add 5%. Make checks payable to “Monroe County Treasurer”, P.O. Box 14420, Rochester, NY 14614 or pay in person at 39 West Main St., Room B-2, Rochester.
The 1st installment is paid to the Town Receiver and is due on or before September 15th. Installment payments must include the service fee. If you miss paying the 1st payment by September 15th there is a grace period from September 16-20; Add 1% to installment.
If you miss this window the installment option is no longer available.
The 2nd and 3rd payments only: Make check payable to "Monroe County Treasurer". Installments are remitted to: “Monroe County Treasury”, P.O. Box 14420, Rochester, NY 14614 or pay in person at 39 West Main St. Room B-2 Rochester.
When will I get my bill?
Town and County bills are mailed out at the very end of December and should be received by the end of the first week in January. School bills are mailed out at the very end of August and should be received by the end of the first week in September. If you are in an escrow account, you will not receive a bill; only a receipt.
Can I pay my taxes with a credit card?
Yes, Credit card payments are accepted only via the Internet; a 3% fee is charged. For credit card payments, go to the website www.monroecounty.gov and select "view/pay taxes online". Then follow the prompts to retrieve your account information and make payment.
I sold my home and have moved, but still received the bill. What should I do?
The bill belongs to the new owner and should either be returned to Virginia Ignatowski with the new owner’s name, or forward the bill directly to the new owner.
The bill was sent to me, but I have an escrow account with a bank.
Mail or take the bill to the bank responsible for payment.
I Have Paid Off My Mortgage and Want the Tax Bill Sent to My Home, What Should I Do?
Contact the Receiver of Taxes at 889-6129.
How Do I Get My Address or Name Changed on My Tax Bill?
A CHANGE OF NAME /ADDRESS FORM must be completed and sent to the Assessor’s office at 3333 Chlli Ave.
What If I Didn't Receive My Tax Bill?
If you have an escrow account, you do not receive a bill; your bank does. You will still get a receipt though. If you are not in an escrow account and have not received a bill by the end of the first week in January for Town and County taxes, or by the end of the first week in September for School taxes, please contact the Tax Department at 889-6129 so that a duplicate can be mailed to you. NOTE: Under New York State Real Property Law you are responsible for tax payment whether you receive the bill or not.
I paid my bill at the counter and received my stamped receipt. Why did I get another receipt in the mail?
Receipts are sent by the bank processing tax payments made by check. The town has no control over this.
What Do I Do in the Event of a Name Change (Death, Marriage, etc.)?
Bring legal documentation (death certificate, marriage license) to the Assessor's Office at the Town Hall so that the records may be changed.
Did I receive my exemption (Veterans, Senior, STAR)?
Exemptions will be noted on your bill under "Exemption".
What is an Exemption Removal?
Term used when the current owner benefits from an exemption that the previous owner received. The new owner may not be entitled to this exemption, with the new "assessment year" the exemption is removed. The exemption removal amount is determined by the Assessor's Office and is a one time charge for the prior reduction given and not entitled.
Where can I get a copy of my receipt?
Tax information can be found at www.monroecounty.gov. Click the “view/pay taxes on-line” link on the home page and follow the prompts to locate your payment history. We can also produce a copy for you and would be happy to e-mail or fax it. You may also pick it up in person at the Tax Receiver office.
Contact Monroe County Treasury at 753-1190.
You can also visit their website at http://www.monroecounty.gov/finance-index.php