It is policy of the Town of Chili to replace a mailbox and/or the post if these items are damaged by Town equipment during road maintenance, and/or snow plowing operations. The replacement will consist of a 4” x 4” pressure treated post and cross-arm, with a black metal mailbox. Unfortunately, the Town of Chili does not reimburse property owners for custom mailboxes.  Please check out our Mailbox Detail for guidelines that should be used when installing a new or replacing an existing mailbox.  It is important to note that the minimum height from the lowest part of the mailbox cross-arm to the ground should be 42-inches and the mailbox should be set back from the edge of the road shoulder or concrete gutter a minimum of 6-inches.